LEGAL

Terms of Service

Last Updated: January 01, 2025

1. Overview

These Terms govern your access to and use of services offered by LV Service Group, LLC (“LVSG,” “we,” “us,” “our”), including our website, forms, phone, SMS, and email communications, and any scheduling, quoting, or account features (collectively, the “Services”).

By using the Services, you agree to these Terms and to our Privacy Policy, Cookie Policy, and CCPA Data Privacy & Opt-Out Policy, each incorporated by reference.

2. Eligibility & Use

You may use the Services only if you are 18+ and capable of forming a binding contract. You agree to use the Services lawfully and not to interfere with their normal operation.

3. Quotes, Scheduling & Service Scope

Quotes may be provided via phone, SMS, email, or in person and are estimates based on information supplied by you. We reserve the right to adjust scope and price where property size/condition or access details materially differ from what was provided.

4. Accounts & Accuracy of Information

When you submit forms or communicate with us, you agree to provide accurate information. You are responsible for keeping contact details current so we can deliver confirmations and important notices.

5. Communications Consent (SMS/Email/Phone)

By providing your phone number and/or email, you authorize LVSG to send you messages regarding inquiries, quotes, scheduling, confirmations, service updates, and related customer support. Message frequency varies. Message & data rates may apply. Reply STOP to opt out of texts; reply HELP for help. Consent is not a condition of purchase. We maintain records of consent and honor opt-outs across systems in accordance with TCPA/FCC and CTIA guidelines.

6. Third-Party Platforms

We use trusted providers (e.g., Reachific/GoHighLevel, Google, Meta, Stripe, Airbnb) to enable communications, scheduling, payments, analytics, and hosting. Your use of those features may also be subject to their terms.

7. Payments & Billing

Payment terms will be provided on quotes/invoices. You authorize charges for approved services. Disputed charges must be raised within 15 days of invoice.

8. Access, Security & Property Codes

If you provide property access details (including door codes), you represent that you have the authority to do so. We safeguard access information and restrict use to essential personnel, consistent with our Privacy Policy.

9. Intellectual Property

All content on our site and branded materials are owned by LVSG or its licensors. You may not reproduce or use them without permission.

10. Disclaimers & Limitation of Liability

Services are provided “as is” to the maximum extent permitted by law. LVSG and its contractors are not liable for indirect, incidental, or consequential damages. Our total liability related to the Services is limited to the amount you paid for the specific service giving rise to the claim.